Working within the dynamic IT industry requires Frame to ensure our messaging and content is regularly updated and looks fresh.
Mark played a strategic role within my team, assisting with the full redevelopment of our marketing materials and tools. This included writing and editing content for our new website and marketing collateral, as well as developing new PowerPoint templates and all other forms of documentation we use to engage with our clients and prospects.
Mark was always able to grasp the brief and translate it into either graphical or written form and, ultimately, has assisted the team to win new work.
Our branding and communications are critical to Frame’s business, and Mark has certainly helped improve their standing.
General Manager Sales & Marketing, The Frame Group
Mark Scott joined our team to help develop reports for the federally funded Smart Grid, Smart City program. These reports were a requirement from Government and are published on the program website in the public domain for use by the public, other utilities and policy making bodies.
Mark had to work under very tight deadlines to make the submission date. He was able to quickly grasp key concepts while working with the relevant stakeholders to provide him with required information.
Mark was both analyst and technical writer, an ability that made him stand out in the documentation team.
I can recommend Mark with confidence and would be happy to work with him on future initiatives.
Senior Business and Process Architect — Smart Grid, Smart City program, Ausgrid
Mark is extremely skilled in delivering exceptional documentation that encompasses both fine attention to detail and clarity of presentation. He is very approachable and always delivers on-time.
Anthony (Tony) Laing
Manager Process Governance, Commonwealth Bank of Australia
Mark’s professionalism, expertise, meticulous attention to detail and passion for achieving the best results were evident as he worked with various stakeholders across the company to develop a set of Microsoft Office templates that have refreshed the company’s branding.
The templates and supporting quick reference guides are easier to use and more visually appealing, so people are readily adopting them and providing positive feedback.
Mark has exceeded expectations by accommodating numerous changes to deliver in a limited timeframe, on budget, and to the highest quality.
Business Partner Quality, national infrastructure organisation
Mark’s attention to quality, structure, and his work ethic and tenacity ensure that he has made a positive contribution to any assignment.
General Manager Solutions & Delivery, The Frame Group
Mark was given the task of taking my team’s standards, specifications, policies and processes, then pulling them all together into one easy-to-use handbook.
His ability to collaborate, and meticulous approach to detail has delivered a result above and beyond what I believed possible.
Executive Manager Data Centre Strategy, Commonwealth Bank of Australia
Mark has been an invaluable resource for our company. He has provided input into key marketing documents including the website, brochures, case studies and flyers. Mark has ensured consistency and high quality in CDM’s brand voice.
Marketing Manager, Communications Design & Management
Mark worked for me at AMSA and P&O Ports on various assignments including Disaster Recovery and IT process improvement. In all cases, Mark made a difference and delivered more than was expected.
CIO at Australian Maritime Safety Authority, and General Manager IT Operations and Architecture at P&O Ports
Mark has been instrumental in helping Retail Mystery Shopping Australia achieve a professional representation of our brand. This has included defining a corporate look and feel for all of our written communication, as well as developing corporate style sheets and implementing these in a suite of templates.
General Manager at Retail Mystery Shopping Australia
noun a specialist in documentation
Yes. It’s a real word. I didn’t know until I searched for it, thinking I’d made it up.
I come from a consulting background where I wrote and edited a lot of documents and other content. A lot!
Because of that, I’ve become adept at helping others to showcase their great work.
You have the subject matter knowledge; I have the skills to help make the most of your content.
I can help you banish waffle, add polish and make an impact with:
- business and technical reports
- content for websites and intranets
- operations manuals and handbooks
- policies and plans
- processes and procedures
- procurement documents: RFPs, RFTs, RFIs, etc.
- project management and solution delivery documents
- templates for Word, PowerPoint, Visio and Excel.
Find out more about Mark Scott on LinkedIn
Mark Scott is a member of the Australian Society for Technical Communication
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