Do you know the difference?
Yes, one is lowercase and one is uppercase.
But think about them in terms of symbols used with numbers.
m stands for the unit metre.
M stands for the prefix mega as in megabyte.
In my line of work, I see a lot of business and technical documents. And I’m surprised how often people misuse units of measure and their symbols.
If you work in a technical field, you really have no excuse for not knowing how to specify units of measure properly. Continue reading
The cleverness of your work can be diluted, and even lost, if it’s not matched with top-quality communication.
Take reports and other documents. I’ve read, reviewed and edited enough of them to have seen this time and again.
Poor communication has an impact on your personal brand and your company’s brand.
And it costs money, too. Continue reading
Every project document explains or reports some part of the process.
So it’s important your project documents are consistent and clear. And that they accurately represent your process.
You’re most likely using templates to create your project documents.
But the templates may not be put together in a way that’s helping you get the best result.
What impact is this having on your project schedules and budgets?
Probably more than you think. Continue reading
It’s the golden rule of writing.
The secret to a successful document is to consider your audience.
For procurement documents, it means you need to address the different needs of:
- the vendors and service providers who’ll respond to your request
- your internal team (or possibly consultants) who’ll evaluate the responses.
To address both of these needs, it’s essential for you to consider how vendors and service providers will interpret and use your procurement document.
After all, they’re the document’s primary audience.
And the quality of your request to them has a direct bearing on the quality of responses you’ll receive. Continue reading
But have you watched someone adept at using them, like a carpenter?
They know how to use this simplest of tools in a way that I can’t. And a hammer only does two things: puts in nails and takes them out.
So where does that leave us using complex tools? Say, business productivity tools?
You know the tools I mean: the ones most people use; the ones from the Microsoft Office suite.
I’m not talking about the specialist tools for scheduling (Project) and drawing (Visio).
I’m talking about the word processor, the slideshow and the spreadsheet tools: Word, PowerPoint and Excel. The ones you use all the time. Continue reading
Do you receive responses with varying content and levels of detail that make comparison difficult?
These are measures of how clear your procurement documents are.
The question is: how can you make them clearer?
Well, firstly, remember the importance of considering your primary audience: those pesky vendors and service providers.
Then it’s about following good documentation practice. Continue reading
By ‘response requirements’ I mean the content you expect from a vendor or service provider to demonstrate they’re right for the job, and how you want that content to be presented.
(So that said vendors and service providers can spend lots of time dutifully producing their tenders, just to drop them unceremoniously in some nondescript receptacle marked ‘tender box’, with an opening that barely accommodates the beautifully bound and packaged responses. In fact, some tenders haven’t fit and they’re lying on the floor.*)
Okay. Enough of my moaning. Here are the tips. Continue reading